Create Systems to create Reliability

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KPI Mauritius
Live Your Vision. Execute with clarity.
Service Offer

SOP Preparation & Operating Controls

We document and structure how your business runs into clear SOPs, checklists, and simple controls — so delivery becomes consistent, trainable, and accountable.

What you get

  • Clear SOPs written in simple language, step-by-step.
  • Checklists that help your team execute consistently (daily/weekly where needed).
  • Workflow clarity on roles, handoffs, and escalation where required.
  • Basic operating controls to reduce errors and improve accountability.
Result: fewer mistakes, faster onboarding, consistent service delivery, and cleaner accountability.

Who this is for

  • Businesses where delivery depends too much on “one person who knows everything”.
  • Teams with inconsistent quality, repeated errors, or unclear responsibilities.
  • Organisations that want stable operations and better documentation discipline.

How it works

  1. Scope the need: confirm processes to document and what “good” looks like.
  2. Map the process: steps, owners, inputs/outputs, and handoffs.
  3. Draft SOPs: clear, usable procedures built for real operations.
  4. Add checklists & controls: simple controls that keep standards consistent.
  5. Review & finalise: validate with your team and confirm ownership.

Typical deliverables

  • SOP documents per process (step-by-step)
  • Checklists aligned to SOPs
  • Role clarity notes (who does what)
  • Basic workflow and escalation notes (where needed)
  • Document control basics (naming + versioning)

How quotes are prepared

We provide a tailor-made quote based on scope and complexity (number of processes, level of controls needed, and turnaround time).

Request a tailor-made quote

Email your requirement with your sector and the processes you want documented. We will revert with a scoped quote.
KPI Mauritius — Impact Through Empowerment • Monetisable Action Streams • Credibility Built in the Arena